Refund Policy

This page explains why there is no checkout on bapspatil.com, and where to go for a refund on something you bought after following a link from here.

Nothing is sold on this site

bapspatil.com does not process payments. There is no cart, no checkout, no card form, and no payment processor connected to it. No money has ever changed hands on this domain, and no order or payment record of yours exists here.

That means there is nothing on this site to refund, and no refund can be issued from this site. This is the whole point of this page, so it is worth stating plainly before anything else.

Where purchases actually happen

The shop page is a list of links. Each one takes you to a platform that hosts the product, takes the payment and delivers the file or the access. Those platforms are:

• Gumroad, for digital downloads and templates.
• Amazon, for books.
• MyFonts and Fontesk, for typeface licences.
• Guvi, for courses.
• Figma Community, for files published there.
• OpenSea, for anything on-chain.

When you buy on one of those, the contract is between you and that platform or the seller on it. They take the payment, they hold the transaction record, they issue the receipt, and their terms, cancellation rules and refund policy apply to the purchase. Nuits does not see your card details and has no ability to reverse a charge it never received.

How to request a refund

Go to the platform you bought from and use its own refund or returns process. That is the only route that works, because it is the only place your payment exists.

A few practical notes:

Have your receipt ready. The order or transaction ID from the platform’s confirmation email is what identifies your purchase. Nothing on this site can be used to look it up.

Digital goods have their own rules. Font licences, template files and downloadable products are digital content. Once a download has started with your consent, the right of withdrawal that normally applies to consumer purchases in the EU may no longer apply, depending on the seller’s terms and what you agreed to at checkout. The seller’s policy decides this, not this page.

Blockchain transactions cannot be undone. Purchases made on OpenSea settle on a public blockchain. Neither I nor the marketplace can reverse a completed transaction. Check what you are buying before you confirm it.

Free items stay free. Some things linked from the shop, including files on Figma Community and typefaces on Fontesk, are free or pay what you want. There is nothing to refund on a download that cost nothing.

Try the platform before your bank. A chargeback filed without contacting the seller first usually takes longer and can get your account with that platform suspended.

Your consumer rights

If you are a consumer in the EU, you keep the statutory rights you have against the seller you actually bought from, including any applicable right of withdrawal and any rights over faulty or misdescribed goods. Nothing on this page reduces those rights. It only tells you which party they apply against, which is the platform that sold you the item, not this website.

What I can help with

If something I published is broken, incomplete, or clearly not what the product page described, email hi@bapspatil.com with the platform, the item and your order ID. I will fix the file, send a working version, or back up your refund request with the platform where that helps.

What I cannot do is process the refund itself. That has to be done by whoever took the money.

Mentoring and client work

Mentoring sessions are booked and paid for on the platforms listed on the mentoring page, and each of those has its own cancellation and refund terms. Those terms govern the session, so check them before booking.

Client and consulting engagements are agreed separately in writing. Payment terms, cancellation and any refund are whatever that agreement says. This page does not change or override an agreement already signed.

Booking a call through the Cal.com link on this site is free. If you cannot make it, cancel or reschedule using the link in your confirmation email, ideally before the slot rather than after it.

Changes

This policy may change. The date at the top of this page shows when it last did. A change here never affects a purchase you already made, because that purchase was governed by the selling platform’s terms at the time, not by this page.

Contact

If you are not sure who sold you something, or you cannot find the platform’s refund process, email hi@bapspatil.com and I will point you to the right place.